January 17, 2011 source: MSPmentor
Axcient Data Backup: Recurring Revenues With MSPs Up 800%
Posted January 17th, 2011 by Joe Panettieri
“Axcient, which specializes in data backup and business continuity solutions for MSPs, saw its recurring revenues grow about 800 percent in December 2010 vs. 2009, according to CEO Justin Moore (pictured). So where is Axcient heading next with its managed services partner base? Here are a few perspectives.
Although the online backup, cloud backup and data protection markets are quite crowded, Moore claims only a few data protection companies serving MSPs actually innovate. He notes that a lot of backup companies license technology from OEMs (original equipment manufacturers) or third-party software companies. In contrast, Moore says, Axcient’s technology is home-grown, developed by the Axcient team and deployed on Axcient’s own back-end infrastructure to achieve SAS 70 Type II compliance. “To control the partner experience we need to control the back-end,” notes Moore.
To further improve that partner experience it sounds like Axcient is preparing a partner portal of sorts. (Stay tuned for more details.) … “
Read the rest of the post and readers’ comments at: MSPmentor
Customers responded extolling Axcient’s products and support: Comments on “Axcient Data Backup: Recurring Revenues With MSPs Up 800%”
Luis M. Alvarez Says:
January 17th, 2011 at 3:42 pm
We are a brand spankin’ new Axcient partner. We tried a number of different backup solutions, including several well known cloud-based offerings, but found ourselves less than satisfied for a lot of reasons, but primarily revolving around performance and support. When we started looking to Axcient’s solution, our key technical and sales folks sat down and put together a list of “must haves” and “nice-to-haves” and evaluated Axcient based on those criteria. We were happy to find that not only were the critical needs addressed but most of the remaining requirements we set down where there, too. We may still be in the honeymoon phase of the relationship but we are very excited about the product and gratified to finally find a vendor that has delivered on their promises for online backup.
January 17th, 2011 at 4:12 pm
We are also new with Axcient. Checking out the solution to compare it to Zenith. So far we are really impressed. Great Hardware (HP), agentless, and simple to understand pricing model. I feel like they really care about how we use the solution and they seem to be very interested in our feedback. The Exchange brick level recovery could not be more simple to setup and the search functionality it has built in is very impressive. All in all it is highly polished and very easy to use.
Stuart Selbst Says:
January 17th, 2011 at 4:23 pm
I have a number of my partners who are working with Axcient and having a tremendous success upselling their current clients. I have been to the Axcients offices in Mountain View, CA to work with the team. I can tell you without a shadow of a doubt that Axcient is dedicated to the success of their partners. I belive that because of this level of dedication, their partners will be more successful and why Axcient’s revenue is up.
January 17th, 2011 at 7:40 pm
We have partnered with Axcient for about 6 months now and have had excellent results. Their product demos extremely well with prospective clients. It’s really been a “win win” for us, our clients are extremely happy with the solution and we are bringing on more recurring monthly revenue!
Alexandra Laubacker Says:
January 18th, 2011 at 8:44 am
We are constantly looking for partner relationships that will strengthen our offerings and solutions for our customer’s and Axcient’s solution has proven to be a great offering. We feel we are truly helping our customer’s when they embrace the solution and it is easy for them to do so. Our experience working with the Axcient team has been fantastic and we look forward to a long partner relationship with them. They have been incredibly supportive and even sent a representative from CA to NY to participate in our press release announcing the solution in our area. All in all, we are extremely happy with the relationship.
Roscoe Brown Says:
January 19th, 2011 at 11:49 am
We have partnered with Axcient for over 6 months and every client we have introduced them to loves the product. It is very easy to get prospects interested in evaluating the product and once they see a demonstration and the cost it is often a done deal.